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CareFlow CRM™
A complete caregiver hiring, onboarding and training platform
COMPLETE MANAGEMENT OF YOUR:
Caregiver Hiring Process
Manage & automate candidate hiring
Save hours of work while managing candidates throughout the hiring process
Hire caregivers using a methodical – automation assisted – approach. Our candidate pipeline let's you see every caregiver's status at a glance. Move them to the next stage by dragging their card. Save hours of manual work.
Candidate pipeline visualizes your process
Caregiver employment application form
Calendar/Interview scheduling automation
Background check consent form
I9 employment eligibility form
Customize the process to fit your unique process
COMPLETE MANAGEMENT OF YOUR:
New Hire Onboarding Process
Online forms & automated processes save you hours of busy work while ensuring you stay compliant
Save hours of onboarding work
Agency introduction video
Orientation checklist
Policy review
Employee handbook signature
New hire forms
And more
COMPLETE MANAGEMENT OF YOUR:
Caregiver Virtual Training
In Partnership with Higher Standards Caregiver Training
Expert training by licensed
Occupational Therapist
Raise your standard of care
Qualified healthcare professional – no mystery trainers
No talking heads - in situation video recordings demonstrate techniques like no other program
Emilia has been an occupational therapist for over 10 years, working in adult settings ranging from home health to the ICU, and everywhere in between. Emilia has worked as adjunct faculty at Texas Woman's University, teaching masters level occupational therapy students both hands on clinical skills and advanced professional reasoning. She has taught safe handling and care skills to nurses, caregivers, and has worked extensively in the community providing home modification recommendations and fall prevention consulting to help organizations operate safely and successfully.
Emilia holds her bachelor’s degree in psychology from the University of Texas at Austin, her master's degree in occupational therapy from Texas Woman's University, and her Executive Certificate in Home Modification from the Leonard Davis School of Gerontology at the University of Southern California.
Course Library & Inservice Training
Go beyond the basics
Professional behavior
Roles & responsibilities, communication, professionalism, client rights, professional boundaries, emotional management tools, and more
ADLs for caregivers
Bathing, feeding, toileting,
Safety and Transfer:
Safe transfer modules, bed mobility and more
Hip replacement specialized
Stroke survivor specialized
Documentation for non-medical caregivers
Specialized Care:
Dementia & Alzheimer's (DEFFT care principles)
Parkinsons
Fall prevention
Abuse and neglect
Advanced training for non-medical
Safety with lines and tubes, and more
HIPAA for caregivers
Infection control (blood borne pathogens and more)
Training Management
Your single source of truth for caregiver training progress
Training Completion Reporting
Employee Completion Certificates
Admin Access
Employee management (add, edit, delete)
Unenroll terminated employees
View employee progress/quiz completion
Monthly Sequences
Quiz requirements
Yearly Schedule:
Trigger yearly training refreshers
Meet State Requirements for non-medical caregivers
The Homecare Boost CaregiverFlow CRM™
The all-in-one caregiver hiring and training toolkit
We created Caregiver Flow to help agencies manage their entire caregiver hiring, onboarding and hiring process.
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Simple Pricing
No yearly contract
$179/month
$250 one time setup fee
CareFlow CRM Hiring Workflows
Complete hiring process & automations
CareFlow CRM Onboarding Workflows
Agency policies
Online forms and automation process
Caregiver Training:
Complete library of in-services and specialized courses
Tracked completion status by caregiver
Limited to 80 Caregivers
80+ Caregivers Plans available
Monthly Contract (No Yearly Contract)
$250 One Time Setup Fee
System Ready in 5 Days
Agency owner onboarding
Ongoing technical support
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Frequently Asked Questions
We created Caregiver Flow to help agencies manage their entire caregiver hiring, onboarding and hiring process.
Is there an annual contract?
No. Pricing is monthly. You can cancel at anytime.
We believe in keeping clients by adding value. You should never be locked into a contract in order to keep your business.
Do you charger per employee?
No. The standard license allows up to 100 employees at any given time. Should you go above 100 we simply bump you up to the next pricing tier of $250/month for unlimited employees.
Are there any geographic restrictions on my license?
The only restriction is state. If you have several locations in one state we do not place any restrictions.
If you have offices in more than one state you will need to purchase a separate license for each state.
How many locations are allowed per license?
One CareFlow license is provided to one home care agency regardless of how many locations that agency has.
However, franchisees must have an individual license per franchise (regardless of how many locations/office that franchisee owns)
What training topics are included?
For a complete list of training topics please visit homecareboost.com/training-topics
Can I see a course preview?
Yes, please click the link below to view a course preview
Can I purchase the training without the caregiver CRM system?
Yes. You can although the price is the same. You can simply choose not to use the certain portions of the system. You can form example only use the training portion by manually adding new caregivers.
Do you offer support?
Yes. Lots of support! You are not in this alone. We have a comprehensive library of self-serve training videos. And we are are always available via our support email.
Can I add my own online forms?
Yes. Simply send us the form and we'll digitize it. You'll receive a link the form in your Caregiver Flow CRM.
Can I customize the workflows to match my agencies processes?
Yes. Every aspect of the workflows is customizable to your specific needs. We provide a library of how to videos that explain how you can make changes yourself, or you can choose to have us make the changes for you. Depending on the level of customization some reasonably priced fees may apply.
What policies and procedures are included?
There are a set of policies that every agency should have. These policies are typically in your employee handbook. Caregiver Flow requires your employees to acknowledge the employee handbook when hired and again after 1 year.
We can also provide an employee handbook template that you can use to customize to your agency.
Do you include background checks?
We are not currently performing background checks. However the system does include a step /form for background authorizations. You can manually complete necessary checks at your preferred provider. We are making arrangements to automatically send a background or other checks to a partner system. When this feature is live, there will be an extra fee per check.
How long does it take for the system to be ready for my agency?
It typically takes 5 days. While most agencies use the system as it is out of the box, some agencies request modifications that might extend the timeline.
Can the training portal & forms etc be placed on my website?
Yes. A link to your training portal can be placed on your website.
In fact, if your website is already with Homecare Boost, the same underlying system where you manage your customers will be used.
That means ALL of your client and caregiver data will live in one place.
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